FAQ / FREQUENTLY ASKED QUESTIONS
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APPOINTMENTS & ARRIVALPlease arrive 5-10 minutes prior to your scheduled appointment time. For new clients, please allow 10-15 minutes to accommodate completion of your client profile. Late arrival will limit the time for your massage, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. As a courtesy, you will receive a confirmation of your reservation 24 hours prior to your arrival.
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CANCELLATIONSPlease give us as much notice as possible should you need to cancel your appointment.
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OTHER CONSIDERATIONSYour health and well-being are important to us. Please notify our staff of any special physical conditions or medical needs for consideration prior to your massage (i.e. pregnancy, food or product sensitivities or aggressive medications).
KIND WORDS FROM OUR CLIENTS
“This place provides one of the best overall experiences of any massage studio I’ve visited. The ownership cares about their customers and takes good care of their staff. Above all, Excellent massage! My therapist (Pavinee) customized the modality provided based on my specific needs. Highly recommend!”
— Steve J. / Five-Star Google Review
KIND WORDS FROM OUR CLIENTS
“Great massage. I have never had a Thai massage but I get deep tissue massage regularly. I asked for deep tissue with Thai mix. It was great and very useful/needed. The place seems to be new/fresh, everything is sparkly. Will definitely go back for more.”
— Peter D. / Five-Star Google Review
KIND WORDS FROM OUR CLIENTS
“A small but incredibly peaceful space beginning with the sweet welcome from the owners and the head masseuse. I left feeling completely relaxed and in better shape than when I arrived. Will be back again very soon!”
—Maggie R. / Five-Star Google Review